Have you ever ever positioned an order with Domino’s and later had a change of coronary heart? Whether or not you’ve got modified your thoughts about what you need to eat, realized you do not have the cash to spare, or just do not feel like ready to your meals to reach, there are a number of methods to cancel your order. On this article, we’ll stroll you thru the step-by-step technique of canceling a Domino’s order, whether or not you’ve got ordered on-line, over the cellphone, or by way of the Domino’s app.
In case you positioned your order on-line, you possibly can cancel it by logging into your Domino’s account and navigating to the “My Orders” web page. Discover the order you need to cancel and click on on the “Cancel Order” button. You have to to offer a motive for canceling your order, and upon getting achieved so, your order will probably be canceled and you’ll obtain a refund. In case you positioned your order over the cellphone, you possibly can cancel it by calling the shop the place you positioned the order. Remember to have your order quantity prepared whenever you name, and the worker on the retailer will probably be in a position that can assist you cancel your order.
Lastly, in case you positioned your order by way of the Domino’s app, you possibly can cancel it by opening the app and navigating to the “My Orders” web page. Discover the order you need to cancel and faucet on the “Cancel Order” button. You have to to offer a motive for canceling your order, and upon getting achieved so, your order will probably be canceled and you’ll obtain a refund. Moreover, you may as well cancel your order by contacting Domino’s customer support. You could find the contact info on the Domino’s web site or within the Domino’s app.
Contact Buyer Service
Calling customer support is probably the most direct solution to cancel your Domino’s order. This is a step-by-step information to comply with:
1. Collect Crucial Data
Earlier than you name, ensure you have the next info available:
– Order quantity
– Date and time of order
– Retailer location from which the order was positioned
– Cellphone quantity used to put the order (if relevant)
– Cause for cancellation
These particulars will assist the customer support consultant shortly determine your order and course of the cancellation precisely.
2. Provoke the Name
Name the Domino’s customer support hotline at 1-800-304-0999. Be ready to offer the required info talked about above.
3. Verify Cancellation
As soon as the customer support consultant has verified your order particulars, they may verify the cancellation. They might ask for a motive for cancellation, however this isn’t obligatory.
The consultant will present an estimated refund time-frame and make sure the cancellation by electronic mail. In case you want, you may as well request a reference quantity for future reference.
Go to the Domino’s Web site
Navigate to Domino’s official web site and log in to your account utilizing your registered electronic mail handle or cellphone quantity and password. As soon as logged in, proceed to the next steps:
Find Your Order
Within the “Your Orders” part of your account dashboard, determine the order you want to cancel. Find the “Order Particulars” button subsequent to the order and click on on it to view the order abstract.
Contact Buyer Help
Throughout the order abstract web page, scroll down to seek out the “Want Assist?” part. Click on on the “Chat with Us” or “Name Us” button to provoke a dwell chat session or cellphone name with a buyer assist consultant. Present the main points of your order, together with the order quantity and motive for cancellation.
| Possibility | Particulars |
|---|---|
| Chat with Us | Join with a customer support agent by way of a dwell chat window. |
| Name Us | Dial the supplied cellphone quantity and converse on to a consultant. |
The shopper assist consultant will confirm your id and course of the cancellation request. It sometimes takes a couple of minutes to finish the cancellation, and you’ll obtain a affirmation electronic mail or message.
Verify Your E mail Affirmation
Upon putting an order with Domino’s, you’ll obtain a affirmation electronic mail containing important particulars similar to your order quantity, estimated supply time, and the whole quantity. This electronic mail additionally supplies a handy choice to cancel your order on-line.
To cancel your order through electronic mail affirmation, comply with these steps:
- Open the order affirmation electronic mail from Domino’s.
- Find the “Cancel Order” button or hyperlink throughout the electronic mail physique.
- Click on on the button or hyperlink. You may be directed to the Domino’s web site.
- Log in to your Domino’s account (if required).
- Verify your cancellation by clicking on the “Cancel Order” button on the web site.
Please observe that you could be be eligible for a refund or credit score relying on the cancellation coverage and the time of your cancellation.
| Cancellation Coverage | Refund/Credit score Eligibility |
|---|---|
| Cancel earlier than order preparation begins | Full refund |
| Cancel after order preparation begins however earlier than supply | Partial refund or credit score |
| Cancel after order supply | No refund or credit score |
Submit a Cancellation Request
To cancel your Domino’s order efficiently, comply with these steps:
- Go to the Domino’s web site: Go to dominos.com and click on on the “Observe Order” hyperlink within the prime proper nook.
- Enter your order particulars: Enter your cellphone quantity or order quantity and the e-mail handle related together with your order.
- Find your order: As soon as your order seems, click on on the “Cancel” button subsequent to it.
- Present a motive for cancellation: Choose a motive for canceling your order from the dropdown menu. If the reason being not listed, enter it within the “Different” discipline.
- Submit your request: Overview the cancellation particulars and click on on the “Submit” button to finish the cancellation course of.
Further Particulars for Offering a Cause for Cancellation
Domino’s affords quite a lot of causes for order cancellation, together with:
| Cause | Description |
|---|---|
| Improper merchandise ordered | You by accident chosen the incorrect merchandise or made an error whereas putting the order. |
| Change of plans | Your plans have modified and also you now not require the order. |
| Duplicate order | You by accident positioned a number of orders for a similar objects. |
| Discovered a greater deal | You’ve gotten discovered a extra favorable worth or supply from one other vendor. |
| Different | Any motive not coated by the listed choices could be entered right here. |
Offering a transparent and particular motive for cancellation helps Domino’s enhance its service and determine areas for enchancment.
Name Your Native Domino’s Retailer
If it’s essential cancel your Domino’s order as shortly as potential, probably the most direct methodology is to name your native Domino’s retailer. You could find the contact info to your nearest retailer on Domino’s web site or app. When calling, be ready to offer the next info to the customer support agent:
- Your order quantity
- The date and time you positioned the order
- The explanation for the cancellation (in case you want to share it)
- Your identify and phone info
Relying on the shop’s coverage and the standing of your order, the customer support agent might be able to cancel your order over the cellphone.
Further Notes:
* In case you have already acquired a affirmation electronic mail or textual content message, it’s nonetheless advisable to name the shop to verify the cancellation.
* Remember the fact that Domino’s might have a cancellation price coverage, which can differ by location.
* In case your order is already in progress, the shop might not be capable of cancel it, however they’ll supply to change the order as an alternative.
Cancelling an Order
To cancel an order, you possibly can both contact Domino’s customer support or go to the shop the place you positioned the order. In case you contact customer support, you’ll need to offer your order quantity and the explanation for cancellation. In case you go to the shop, you’ll need to talk to a supervisor.
Refund Coverage
Domino’s refund coverage is as follows:
- In case you cancel your order earlier than it has been ready, you’ll obtain a full refund.
- In case you cancel your order after it has been ready however earlier than it has been delivered, you’ll obtain a partial refund.
- In case you cancel your order after it has been delivered, you’ll not obtain a refund.
The partial refund quantity will probably be decided by the period of time that has handed because the order was ready. If the order was ready lower than quarter-hour in the past, you’ll obtain a 50% refund. If the order was ready greater than quarter-hour in the past, you’ll obtain a 25% refund.
Domino’s reserves the fitting to refuse a refund if the order has been tampered with or if the shopper has a historical past of abusing the refund coverage.
In case you have any questions on Domino’s refund coverage, you possibly can contact customer support.
Contacting Buyer Service
You may contact Domino’s customer support by cellphone, electronic mail, or chat.
| Technique | Contact Data |
|---|---|
| Cellphone | 1-800-DOMINOS |
| E mail | [email protected] |
| Chat | Click here to chat with a customer service representative |
Cancellation Charges
In case you should cancel your order, there’s a cancellation price that will probably be utilized. The quantity of the cancellation price will depend on how lengthy earlier than the scheduled supply time that you just cancel your order.
Inside 1 hour of scheduled supply time:
No cancellation price will probably be charged in case you cancel your order inside 1 hour of the scheduled supply time.
Lower than 1 hour of scheduled supply time however greater than half-hour:
A cancellation price of $5 will probably be charged in case you cancel your order lower than 1 hour of the scheduled supply time however greater than half-hour.
Lower than half-hour of scheduled supply time:
A cancellation price of $10 will probably be charged in case you cancel your order lower than half-hour of the scheduled supply time.
Notes:
- The cancellation price will probably be utilized to the whole quantity of your order, together with any taxes and supply charges.
- The cancellation price will probably be refunded to you if the order is canceled on account of a mistake on the a part of Domino’s.
Further Data:
Along with the cancellation charges listed above, there could also be extra charges that apply in case you have already paid to your order. For instance, in case you have paid to your order on-line, you could be charged a processing price in case you cancel your order. The processing price would be the similar quantity because the supply price.
| Cancellation Time | Cancellation Price |
|---|---|
| Inside 1 hour of scheduled supply time | No cancellation price |
| Lower than 1 hour of scheduled supply time however greater than half-hour | $5 |
| Lower than half-hour of scheduled supply time | $10 |
Distinctive Circumstances
In distinctive circumstances, you might be able to cancel your order even after it has been positioned. This will likely embrace conditions similar to:
| Circumstance | Motion |
|---|---|
| You’ve gotten a medical emergency or are in any other case unable to obtain the order. | Contact Domino’s customer support instantly to clarify the state of affairs. They are able to cancel your order and supply a refund or credit score. |
| There’s a drawback with the meals or service. | You may request a refund or alternative order by contacting customer support. They’ll examine the difficulty and resolve it to your satisfaction. |
| You’ve gotten ordered the incorrect merchandise or made a mistake. | In case you contact customer support promptly, they can cancel or modify your order if it has not but been ready. |
| The supply is considerably delayed. | In case your order is greater than half-hour late, you might be able to cancel it and obtain a refund. Contact customer support to inquire about your choices. |
| You’ve gotten modified your thoughts and now not need the order. | Whereas that is usually not a sound motive for cancellation, you possibly can strive contacting customer support to see if they’re prepared to cancel your order. |
| You’ve gotten acquired a fraudulent or unauthorized order. | Contact customer support instantly to report the fraud and cancel the order. They’ll examine the matter and take acceptable motion. |
Proof of Cancellation
After getting efficiently canceled your order, you will need to maintain proof of cancellation to your data. This may be achieved in a number of methods:
- E mail Affirmation: Dominos will ship you an electronic mail affirmation of your cancellation. Remember to save this electronic mail as proof of cancellation.
- On-line Order Monitoring: You can even verify the standing of your order on-line utilizing the Domino’s web site or app. The order standing must be up to date to “Canceled”.
- Cellphone Affirmation: In case you canceled your order over the cellphone, the customer support consultant ought to offer you a cancellation quantity. Observe down this quantity and maintain it to your data.
- Screenshot: You can even take a screenshot of your order cancellation affirmation display or electronic mail as proof of cancellation.
- Referencing the Final 4 Digits: When verifying the cancellation, you could be requested for the final 4 digits of the cellphone quantity or electronic mail handle related to the order.
- Order ID: Find the order ID on the affirmation electronic mail or order receipt. This distinctive identifier helps observe and confirm your order cancellation.
- Buyer Service Transcript: In case you had a dwell chat or textual content dialog with customer support, save a duplicate of the transcript. It could function a document of your cancellation request and the agent’s response.
- Credit score Card Assertion: In case your order was paid for with a bank card, you possibly can verify your assertion to confirm that the transaction was canceled or refunded.
- Communication Log: Maintain a document of all communication you will have with Domino’s relating to your order cancellation, together with dates, instances, and phone strategies.
| Technique | Proof of Cancellation |
| E mail | Affirmation electronic mail |
| Web site/App | Up to date order standing (“Canceled”) |
| Cellphone | Cancellation quantity supplied |
| Screenshot | Picture of cancellation affirmation or electronic mail |
| Final 4 Digits | Final 4 digits of cellphone quantity or electronic mail related to order |
| Order ID | Distinctive identifier from affirmation electronic mail or receipt |
| Buyer Service Transcript | Copy of dialog with dwell chat or textual content agent |
| Credit score Card Assertion | Canceled or refunded transaction |
| Communication Log | Document of communication with Domino’s about cancellation |
Comply with-Up Communication
After getting efficiently canceled your order, it is important to comply with up with Domino’s to make sure that the cancellation has been processed and that you’ll not be charged. Listed here are some methods to comply with up:
Verify through E mail
Verify your electronic mail for a affirmation message from Domino’s stating that your order has been canceled. This electronic mail may even offer you a reference quantity to your cancellation.
Name the Retailer
If you don’t obtain an electronic mail affirmation, you possibly can name the Domino’s retailer the place you positioned the order. Clarify that you just canceled your order on-line and request affirmation that the cancellation has been processed. The shop consultant can offer you an replace on the standing of your order and reply some other questions you could have.
Use the Domino’s App
In case you used the Domino’s app to put your order, you may as well use the app to cancel it. After logging into the app, navigate to “My Orders” and choose the order you want to cancel. It is possible for you to to view the standing of your order and cancel it if it has not but been processed.
Contact Buyer Service
If you’re unable to verify the cancellation of your order by way of the above strategies, you possibly can contact Domino’s customer support at 1-800-366-4667. A customer support consultant will be capable of help you with the cancellation course of and offer you any mandatory info.
How To Cancel Order Dominos
Cancelling an order from Domino’s is an easy course of that may be achieved in a couple of straightforward steps.
1. Go to the Domino’s web site and log in to your account.
2. Click on on the “My Orders” tab.
3. Discover the order you need to cancel and click on on the “Cancel Order” button.
4. Verify that you just need to cancel the order.
Your order will probably be cancelled and you’ll obtain a refund for any objects that haven’t but been ready.
Individuals Additionally Ask
How do I cancel my Domino’s order over the cellphone?
You may cancel your Domino’s order over the cellphone by calling the shop the place you positioned the order. The cellphone quantity could be discovered in your order affirmation electronic mail or on the Domino’s web site.
How do I cancel my Domino’s order by way of the app?
You may cancel your Domino’s order by way of the app by opening the app and going to the "My Orders" tab. Discover the order you need to cancel and faucet on the "Cancel Order" button.
What’s the cancellation coverage for Domino’s?
Domino’s lets you cancel your order up till the time it’s being ready. As soon as your order has been ready, it can’t be cancelled.
